Privacy Policy

1. Introduction

4 LOOP Wojciech Jachowicz ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or interact with our mobile applications.

This policy complies with the European Union General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

3. Information We Collect

3.1 Website Information

• Contact Form Data: Name, email address, company name, project details, and other information you voluntarily provide
• Technical Data: IP address, browser type, device information, and website usage statistics
• Cookies: We may use cookies and similar technologies to improve your experience

3.2 Mobile Application Data

For mobile applications we develop, we may collect:

• Device information and identifiers
• Usage analytics and performance data
• Crash reports and diagnostic information
• Location data (only if explicitly authorized by you)
• Content and data you create within our applications

4. How We Use Your Information

4.1 Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing
• Legitimate Interests: For business operations, improving services, and communications
• Contract Performance: To provide services you've requested
• Legal Obligations: To comply with applicable laws

4.2 Purposes of Processing

• Responding to your inquiries and providing customer support
• Developing and improving our mobile applications
• Analyzing website and application usage to enhance user experience
• Sending marketing communications (with your consent)
• Complying with legal requirements and protecting our rights
• Preventing fraud and ensuring security

5. Data Sharing and Third Parties

We may share your personal data with:

• Service Providers: Hosting services, analytics providers, and other trusted partners who assist in our operations
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or business sale

Note: We do not sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements

Typically, we retain contact form submissions for 3 years, website analytics for 2 years, and application data as specified in individual app privacy notices.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

To exercise these rights, contact us at contact@4loop.dev. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

9. International Data Transfers

Your data may be processed outside the European Economic Area (EEA) by our service providers. When this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper website functionality
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide personalized content and experiences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy regularly.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the relevant data protection authority if you believe we have not complied with applicable data protection laws.